Cinthya Malagon is Director, Operations for MedSource National. She has improved the company’s operations by streamlining the hiring process, implementing a state-of-the-art call center and increasing customer service efficiency. She joined the company in 2013 as a member of the operational team and quickly demonstrated her leadership ability which led to her promotion to Operations Manager. In that role she proved her ability to coach new team members and manage the teams that are responsible for referral intake, data entry, medical records and billing.
Ms. Malagon was promoted to Director, Operations in 2016. She has a Master of Arts in social welfare and human resources from Stony Brook University.